Magento malware removal is the process of finding and deleting malicious code (skimmers, webshells, backdoors and injected scripts) from a compromised store, closing the vulnerability that let attackers in, and re-securing the store so they can’t return. Start with a free scan to see what’s exposed, then W3ctrl’s team can handle the full clean-up.
Signs your Magento store is infected
- Customers or banks report card fraud traced to your checkout.
- Google flags your site as “deceptive” or “contains malware.”
- Unknown admin users, integration tokens, or scheduled jobs appear.
- Strange redirects, spam pages, or injected scripts on the storefront.
- Unexpected files under
pub/mediaor modified core files.
Our malware removal process
Scan & triage
We run the free external scan, then a deep file and database scan to map every piece of malicious code and the entry point.
Clean & close
We remove skimmers, backdoors and injected content, then patch the CVE or account that was abused so it can’t reinfect.
Harden & monitor
We rotate credentials, tighten configuration, and set up ongoing monitoring to catch the next attempt early.
Why DIY clean-ups often fail
Deleting the obvious skimmer feels like a fix, but attackers leave multiple backdoors and almost always exploit a known vulnerability to get in. If you remove the payload without closing the entry point and finding every backdoor, the malware returns within days. A thorough clean-up requires inspecting the filesystem, database and admin layer together.
This is white-box work the free remote scan can’t do alone — the MageArgus module performs on-store file and database malware scanning, and W3ctrl Services handles full incident clean-up and re-hardening.